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Mon-Fri: 9:00 AM - 6:00 PM (AST)
Business Hours
Support: 24/7 Available
Sales: Mon-Fri, 9 AM - 6 PM
Demos: By Appointment
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Frequently Asked Questions
Find quick answers to common questions
Typically 48-72 hours after you provide your book data. We handle all the technical setup, data import, and configuration. You just need to send us your book list in any format - Excel, CSV, text files, or even scanned documents!
Any format works! Excel spreadsheets, CSV files, text documents, old database backups, or even scanned handwritten lists. Our expert team will convert and import your data regardless of the format. That's the beauty of AutoLibSys!
Yes! We provide comprehensive training for your staff, including video tutorials, detailed user manuals, and live training sessions. We ensure everyone is comfortable using the system before we complete the handover.
24/7 technical support via email and phone. We also provide regular system updates, automatic backups, and maintenance at no extra cost. Our expert team of librarians and developers are always ready to help!
We offer flexible pricing based on your library size and needs. Choose between cloud-hosted (subscription-based) or standalone installation (one-time purchase). Contact us for a personalized quote tailored to your requirements!
Yes! You can switch between hosting options at any time. We'll help you migrate your data seamlessly with zero downtime. Our team handles everything to ensure a smooth transition.